Protecting Kids Online Requires More Than Legislation

I’m all for educating kids (and honestly adults) about responsible internet use, digital permanence, online exploitation risks, privacy, and the very real repercussions that can come from online activity. That education is desperately needed, and far too many parents and schools are behind the curve on it.

Heck, call me. I started giving presentations on these issues more than 10 years ago and still happily will. I’m sure I could even enlist some of the best in Trust and Safety to help.

That said, as someone who has spent years working in internet law and platform-related legal issues, I’m not in favor of Arizona HB2991 in its current form.

To be clear, there are parts of the bill that I think come from a reasonable place. I don’t think platforms should be algorithmically promoting pornography or sexually exploitative material to minors through recommendations or targeted content feeds. I also think better parental tools, stronger reporting mechanisms, and safer default settings for minors are worthwhile conversations to have.

But legislation like this often sounds much simpler in theory than it is in practice.

The problem is that laws requiring broad age verification, parental consent systems, and platform monitoring create serious constitutional, privacy, and enforcement concerns. They also create a dangerous tradeoff: to “protect” minors, platforms are often pushed toward collecting even more identifying information from everyone through ID checks, data retention, and surveillance-style infrastructure tied to speech and internet access.

And realistically, technologically savvy minors (and those with the will to) will often bypass these systems anyway, while average users lose privacy in the process.

I also worry about vague or overly broad standards that put platforms in the position of deciding what content is “harmful,” especially when the law intersects with speech rights, education, health information, sexual orientation or gender identity topics, politics, or controversial social issues.

We absolutely should:

  • teach digital literacy earlier
  • educate parents (and grandparents)
  • address predatory conduct aggressively
  • prosecute exploitation crimes
  • encourage healthier online habits

But I believe the better long-term path forward is education, awareness, and closing the digital knowledge gap between generations, parents, educators, policymakers, and the rapidly evolving technology itself.

Good intentions do not automatically make good internet law.

Ninth Circuit says COPPA does not preempt state law claims – Jones v. Google

In this case, a class of children (“Children”), represented by their parents and guardians, filed a lawsuit against Google LLC, YouTube LLC, and several other companies, alleging violations of the Children’s Online Privacy Protection Act (COPPA). The Children claimed that Google used persistent identifiers (via targeted advertising) to collect data and track their online behavior without their consent, which violated state law and COPPA regulations. More specifically, Children are seeking “damages and injunctive relief, asserting only state law claims: invasion of privacy, unjust enrichment, consumer protection violations, and unfair business practices, arising under the constitutional, statutory, and common law of
California, Colorado, Indiana, Massachusetts, New Jersey, and Tennessee. The parties agree that all of the claims allege conduct that would violate COPPA’s requirement that child directed online services give notice and obtain “verifiable parental consent” before collecting persistent identifiers.” Google argued that it wasn’t subject to COPPA because YouTube is a “platform for adults” even though it knows that children use the platform. [Editor’s note: That sure does seem like a stretch of an argument given just how much content directed at children there is on that platform.]

The district court dismissed the case, citing preemption grounds (that is that the state law claims were preempted by COPPA, a federal regulation), but the Ninth Circuit Court of Appeals reversed the dismissal in an amended opinion.

The Court first considered whether COPPA preempted state law claims that were based on the same conduct prohibited by COPPA. The court noted that: “[e]xpress preemption is a question of statutory construction. COPPA’s preemption clause provides: ‘[n]o State or local government may impose any liability . . . that is inconsistent with the treatment of those activities or actions under this section.‘ 15 U.S.C. § 6502(d).” (emphasis in original) The court determined that state laws that supplement or require the same as federal law are not inconsistent and do not stand as an obstacle to Congress’s objectives. Thus, the court concluded that COPPA’s preemption clause does not bar state-law causes of action that are parallel to, or proscribe the same conduct forbidden by, COPPA.

The court also addressed conflict preemption, which occurs when state law conflicts with a federal statute. They found that conflict preemption did not apply in this case because the state law claims did not prevent or frustrate the accomplishment of COPPA’s federal objectives.

As a result, the Ninth Circuit reversed the district court’s dismissal of the case on preemption grounds and remanded it for further consideration of other arguments for dismissal.

Citation: Jones v. Google, LLC, Case No. 21-16281, 9th. Cir. (Jul. 13, 2023)

Disclaimer 1: This summary was initially generated by ChatGPT and then edited to include more specific information by a real human … because, you know, humans are still better than the machine tool.

Disclaimer 2: This is for general information purposes only. This should not be relied upon as formal legal advice. If you have a legal matter that you are concerned with, you should seek out an attorney in your jurisdiction who may be able to advise you of your rights and options.

The Temptation of ChatGPT for Legal Contracts: Why Human Expertise Reigns Supreme

Disclaimer: This article, while reviewed and slightly edited by a real live human prior to publication, was initially drafted by ChatGPT. Even ChatGPT knows its own limitations.

In this digital age, where technology continues to advance at a rapid pace, it’s no surprise that businesses and individuals seek innovative solutions for various tasks, including legal contract creation. With the rise of AI-powered language models like ChatGPT, one might be tempted to rely on them for generating legal contracts quickly and conveniently. However, while ChatGPT and similar tools offer impressive capabilities, there are significant reasons why they fall short when it comes to formal legal contract creation.

Understanding the Temptation

ChatGPT, with its ability to generate coherent and contextually relevant text, can be alluring for those seeking a quick solution for legal contract drafting. The convenience of inputting prompts and receiving instant responses may seem enticing, especially for individuals who are not well-versed in legal language or lack the resources for professional legal assistance. The prospect of saving time and money might make ChatGPT an appealing choice at first glance.

The Limitations of ChatGPT

  1. Lack of Contextual Understanding: While ChatGPT excels in understanding and generating text based on provided prompts, it lacks the ability to truly comprehend the nuances of legal contracts and their specific legal implications. It lacks a deep understanding of legal concepts, precedents, and regulations that are crucial for creating enforceable and comprehensive contracts.
  2. Legal Accuracy and Updates: Legal landscapes are dynamic, with laws, regulations, and court rulings subject to change. ChatGPT’s training data might not encompass the most up-to-date legal information, potentially leading to inaccuracies or outdated clauses in generated contracts. Attorneys stay abreast of legal developments and ensure that contracts align with current laws and regulations.
  3. Tailored and Specific Legal Advice: Legal contracts require a personalized touch to address the unique needs and circumstances of each client. ChatGPT, while proficient in generating text, cannot provide the tailored legal advice and expertise that an attorney can offer. Attorneys can carefully analyze a client’s situation, identify potential risks, and customize contracts accordingly.
  4. Complex Legal Language: Legal contracts often utilize specialized terminology and language that carry precise legal meanings. ChatGPT may not fully grasp the intricate nuances and subtleties of legal language, potentially resulting in ambiguous or poorly drafted provisions that could be exploited or lead to disputes.
  5. Confidentiality and Security: Legal contracts often involve sensitive and confidential information. Sharing such information with a third-party AI model might raise concerns regarding data privacy and security. Working with a trusted attorney ensures the confidentiality and protection of sensitive information.

The Indispensable Role of Human Expertise

While technology can undoubtedly enhance various aspects of our lives, legal contract creation necessitates the expertise, experience, and ethical judgment that only human attorneys can provide. Attorneys possess the legal knowledge, contextual understanding, and analytical skills required to create contracts that mitigate risks, protect client interests, and ensure compliance with applicable laws.

By engaging an attorney for legal contract creation, businesses and individuals can benefit from:

  1. Tailored Advice: Attorneys can assess unique circumstances, identify potential risks, and provide advice tailored to specific needs, ensuring contracts align with individual goals and requirements.
  2. Legal Compliance: Attorneys stay updated on legal changes and ensure that contracts adhere to current laws and regulations, reducing the risk of non-compliance and legal disputes.
  3. Clarity and Precision: Attorneys are skilled in crafting precise and unambiguous contract language, minimizing the potential for misinterpretation and reducing the likelihood of future disagreements.
  4. Risk Mitigation: Attorneys understand the potential risks associated with different types of contracts and can draft provisions that protect clients from liabilities and unforeseen circumstances.
  5. Dispute Resolution: In the unfortunate event of a contract dispute, attorneys provide legal representation and guidance, leveraging their expertise to achieve favorable outcomes through negotiation, mediation, or litigation.

While ChatGPT and similar AI language models have their merits, they cannot replace the indispensable role of human attorneys in the creation of formal legal contracts. The complexities, legal nuances, and individual circumstances involved in contract drafting necessitate the knowledge, experience, and personalized advice that only human legal professionals can provide. By seeking the guidance of an attorney, individuals and businesses can ensure the creation of enforceable, comprehensive, and customized contracts that protect their interests and mitigate legal risks.

[EDITOR NOTE: Look, we get it. Everyone wants a faster way to prepare content. Lawyers are no exception. That said, it’s important to understand the difference between when ChatGPT can be a useful tool, and when it’s best to have a set of trained legal eyes looking at and thinking about something. Legal documents are not the area where you want to cut corners. If you do, there is a good chance that you will be paying a lawyer to deal with a ChatGPT mess up … because, you know, ChatGPT makes up fake law and stuff. Don’t bet the company on ChatGPT … at least not yet.]

DISCLAIMER: This is for general information purposes only. This should not be relied upon as formal legal advice. If you have a legal matter that you are concerned with, you should seek out an attorney in your jurisdiction who may be able to advise you of your rights and options.

SCOTUS declines to rule on Section 230, again. – Gonzalez v. Google

The widely industry watched nail biter of a case, Gonzalez v. Google, has been ruled upon by the Supreme Court of the United States. Many advocates of Section 230 thought for sure that SCOTUS would ruin the application of Section 230 as we know it, however, that didn’t happen. Much to the dismay of many critics of Section 230, SCOTUS (and rightfully so under the facts of this case in my opinion) kicked the can on the issue of Section 230 and declined to address the question.

CASE SUMMARY:

In this case, the parents and brothers of Nohemi Gonzalez, a U.S. citizen killed in the 2015 coordinated terrorist attacks in Paris, sued Google, LLC under 18 U.S.C. §§2333(a) and (d)(2). They alleged that Google was directly and secondarily liable for the attack that killed Gonzalez. The secondary-liability claims were based on the assertion that Google aided and abetted and conspired with ISIS through the use of YouTube, which Google owns and operates.

The District Court dismissed the complaint for failure to state a claim but allowed the plaintiffs to amend their complaint. However, the plaintiffs chose to appeal without amending the complaint. The Ninth Circuit affirmed the dismissal of most claims, citing Section 230 of the Communications Decency Act, but allowed the claims related to Google’s approval of ISIS videos for advertisements and revenue sharing through YouTube to proceed.

The Supreme Court granted certiorari to review the Ninth Circuit’s application of Section 230. However, since the plaintiffs did not challenge the rulings on their revenue-sharing claims, and in light of the Supreme Court’s decision in Twitter, Inc. v. Taamneh, the Court found that the complaint failed to state a viable claim for relief. The Court acknowledged that the complaint appeared to fail under the standards set by Twitter and the Ninth Circuit’s unchallenged holdings. Therefore, the Court vacated the judgment and remanded the case to the Ninth Circuit for reconsideration in light of the Supreme Court’s decision in Twitter. [Author Note: If you listen to the oral argument, you’d see just how weak of a case was brought by Plaintiff].

In summary, the Supreme Court did not address the viability of the plaintiffs’ claims but indicated that the complaint seemed to fail to state a plausible claim for relief, and therefore, declined to address the application of Section 230 in this case. The case was remanded to the Ninth Circuit for further consideration.

DISCLAIMER & OTHER POINTS:

I’m currently sitting at the Tenth Annual Conference on Governance of Emerging Technology and Science. There is a lot of talk about AI, including ChatGPT. Because the Gonzalez opinion was so incredibly short by comparison, I thought I would test out ChatGPT’s ability to summarize this case. Having followed this case, and read the SCOTUS opinion myself, I was quite surprised with summary that it spit out, which is what you just read above. For those that want to read the case opinion for yourself (it’s only three pages) you can review the SCOTUS opinion linked to below. I’ve also included the link to the Twitter case as well (which is a more typical 38 page opinion). In case you are curious, I also asked ChatGPT to summarize the Twitter case, however, there is some sort of character limit as I received an error message about the request being too long. We’re all learning.

Citation: Gonzalez v. Google, 598 U.S. ___ (May 18, 2023)

Citation: Twitter v. Taamneh, 598 U.S. ___ (May 18, 2023)

DISCLAIMER: This is for general information purposes only. This should not be relied upon as formal legal advice. If you have a legal matter that you are concerned with, you should seek out an attorney in your jurisdiction who may be able to advise you of your rights and options.

NY District Court Swings a Bat at “The Hateful Conduct Law” – Volokh v. James

This February14th (2023), Valentine’s Day, the NY Federal District Court showed no love for New York’s Hateful Conduct Law when it granted a preliminary injunction to halt it. So this is, to me, an exceptionally fun case because it includes not only the First Amendment (to the United States Constitution) but also Section 230 of the Communications Decency Act, 47 U.S.C. § 230. I’m also intrigued because renowned Eugene Volokh, Locals Technology, Inc., and Rumble Canada, Inc. are the Plaintiffs. If Professor Volokh is involved, it’s likely to be an interesting argument. The information about the case below has been pulled from the Court Opinion and various linked websites.

Plaintiffs: Eugene Volokh, Locals Technology, Inc., and Rumble Canada, Inc.

Defendant: Letitia James, in her official capacity as New York Attorney General

Case No.: 22-cv-10195 (ALC)

The Honorable Andrew L. Carter, Jr. started the opinion with the following powerful quote:

 “Speech that demeans on the basis of race, ethnicity, gender, religion, age, disability, or any other similar ground is hateful; but the proudest boast of our free speech jurisprudence is that we protect the freedom to express ‘the thought that we hate.’”

Matal v. Tam, 137 S.Ct. 1744, 1764 (2017) 

Before we get into what happened, it’s worth taking a moment to explain who the Plaintiffs in the case are. Eugene Volokh (“Volokh”) is a renowned First Amendment law professor at UCLA. In addition, Volokh is the co-owner and operator of the popular legal blog known as the Volokh Conspiracy. Rumble, operates a website similar to YouTube which allows third-party independent creators to upload and share video content. Rumble sets itself apart from other similar platforms because it has a “free speech purpose” and it’s “mission [is] ‘to protect a free and open internet’ and to ‘create technologies that are immune to cancel culture.” Locals Technology, Inc. (“Locals”) is a subsidiary of Rumble and also operates a website that allows third party-content to be shared among paid, and unpaid, subscribers. Similar to Rumble, Locals also reports having a “pro-fee speech purpose” and a “mission of being ‘committed to fostering a community that is safe, respectful, and dedicated to the free exchange of ideas.” Suffice it to say, the Plaintiffs are no stranger to the First Amendment or Section 230. So how did these parties become Plaintiffs? New York tried to pass a well intentioned, but arguably unconstitutional, law that could very well negatively impact them.

On May 14th last year, 2022, some random racist nut job used Twitch (a social media site) to livestream himself carrying out a mass shooting on shoppers at a grocery store in Buffalo, New York. This disgusting act of violence left 10 people dead and three people wounded. As with most atrocities, and with what I call the “train wreck effect”, this video went viral on various other social media platforms. In response to the atrocity New York’s Governor Kathy Hochul kicked the matter over to the Attorney General’s Office for investigation with an apparent instruction to focus on “the specific online platforms that were used to broadcast and amplify the acts and intentions of the mass shooting” and directed the Attorney General’s Office to “investigate various online platforms for ‘civil or criminal liability for their role in promoting, facilitating, or providing a platform to plan or promote violence.” Apparently the Governor hasn’t heard about Section 230, but I’ll get to that in a minute. After investigation, the Attorney General’s Office released a report, and later a press release, that stated “[o]nline platforms should be held accountable for allowing hateful and dangerous content to spread on their platforms” because an alleged “lack of oversight, transparency, and accountability of these platforms allows hateful and extremist views to proliferate online.” This is where one, having any knowledge about this area of law, should insert the facepalm emoji. If you aren’t familiar with this area of law, this will help explain (a little – we’re trying to keep this from being a dissertation).

Now no reasonable person will disagree that this event was tragic and disgusting. Humans are weird beings and for whatever reason (though I suspect a deep dive into psychology would provide some insight), we cannot look away from a train wreck. We’re drawn to it like a moth to a flame. Just look at any news organization and what is shared. You can’t tell me that’s not filled with “train wreck” information. Don Henley said it best in his lyrics in the 1982 song Dirty Laundry, talking about the news: “she can tell you about the plane crash with a gleam in her eye” … “it’s interesting when people die, give us dirty laundry”. A Google search for the song lyrics will give you full context if you’re not a Don Henley fan … but even 40 plus years later, this is still a truth.

In effort to combat the perceived harms from the atrocity that went viral, New York, on December 3, 2022 enacted The Hateful Conduct Law, entitled “Social media networks; hateful conduct prohibited.” What in the world does that mean? Well, the law applies to “social medial networks” and defined “hateful conduct” as: “[T]he use of a social media network to vilify, humiliate, incite violence against a group or a class of persons on the basis of race, color, religion, ethnicity, national origin, disability, sex, sexual orientation, gender identity or gender expression.” N.Y. Gen. Bus. Law § 394-ccc(1)(a). Okay, but still ..

In explaining The Hateful Conduct Law, and as the Court’s opinion (with citations omitted) explains:

[T]he Hateful Conduct Law requires that social media networks create a complaint mechanism for three types of “conduct”: (1) conduct that vilifies; (2) conduct that humiliates; and (3) conduct that incites violence. This “conduct” falls within the law’s definition if it is aimed at an individual or group based on their “race”, “color”, “religion”, “ethnicity”, “national origin”, “disability”, “sex”, “sexual” orientation”, “gender identity” or “gender expression”.

The Hateful Conduct Law has two main requirements: (1) a mechanism for social media users to file complaints about instances of “hateful conduct” and (2) disclosure of the social media network’s policy for how it will respond to any such complaints. First, the law requires a social media network to “provide and maintain a clear and easily accessible mechanism for individual users to report incidents of hateful conduct.” This mechanism must “be clearly accessible to users of such network and easily accessed from both a social media networks’ application and website. . . .” and must “allow the social media network to provide a direct response to any individual reporting hateful conduct informing them of how the matter is being handled.” N.Y. Gen. Bus. Law § 394-ccc(2).

Second, a social media network must “have a clear and concise policy readily available and accessible on their website and application. . . ” N.Y. Gen. Bus. Law § 394-ccc(3). This policy must “include how such social media network will respond and address the reports of incidents of hateful conduct on their platform.” N.Y. Gen. Bus. Law § 394-ccc(3).

The law also empowers the Attorney General to investigate violations of the law and provides for civil penalties for social media networks which “knowingly fail to comply” with the requirements. N.Y. Gen. Bus. Law § 394-ccc(5).

Naturally this raised a lot of questions. How far reaching is this law? Who and what counts as a “social media network”? What persons or entities would be impacted? Who decides what is “hateful conduct”? Does the government have the authority to try and regulate speech in this way?

Two days before the law was to go into effect, on December 1, 2022, the instant action was commenced by the Plaintiffs alleging both facially, and as-applied, challenges to The Hateful Conduct Law. Plaintiffs argued that the law “violates the First Amendment because it: (1) is a content viewpoint-based regulation of speech; (2) is overbroad; and (3) is void for vagueness. Plaintiffs also alleged that the law is preempted by” Section 230 of the Communications Decency Act.

For the full discussion and analysis on the First Amendment arguments, it’s best to review the full opinion, however, the Court’s opinion opened with the following summary of its position (about the First Amendment as applied to the law):

“With the well-intentioned goal of providing the public with clear policies and mechanisms to facilitate reporting hate speech on social media, the New York State legislature enacted N.Y. Gen. Bus. Law § 394-ccc (“the Hateful Conduct Law” or “the law”). Yet, the First Amendment protects from state regulation speech that may be deemed “hateful” and generally disfavors regulation of speech based on its content unless it is narrowly tailored to serve a compelling governmental interest. The Hateful Conduct Law both compels social media networks to speak about the contours of hate speech and chills the constitutionally protected speech of social media users, without articulating a compelling governmental interest or ensuring that the law is narrowly tailored to that goal.”

With respect to the preemption argument made by Plaintiffs, that is that Section 230 of the Communications Decency Act preempts the law because it imposes liability on websites by treating them as publishers. As the Court outlines (some citations to cases omitted):

The Communications Decency Act provides that “[n]o provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.” 47 U.S.C. § 230(c)(1). The Act has an express preemption provision which states that “[n]o cause of action may be brought and no liability may be imposed under any State or local law that is inconsistent with this section.” 47 U.S.C. § 230(e)(3).

As compared to the section of the Opinion regarding the First Amendment, the Court gives very little analysis on the Section 230 preemption claim beyond making the following statements:

“A plain reading of the Hateful Conduct Law shows that Plaintiffs’ argument is without merit. The law imposes liability on social media networks for failing to provide a mechanism for users to complain of “hateful conduct” and for failure to disclose their policy on how they will respond to complaints. N.Y. Gen. Bus. Law § 394-ccc(5). The law does not impose liability on social media networks for failing to respond to an incident of “hateful conduct”, nor does it impose liability on the network for its users own “hateful conduct”. The law does not even require that social media networks remove instances of “hateful conduct” from their websites. Therefore, the Hateful Conduct Law does not impose liability on Plaintiffs as publishers in contravention of the Communications Decency Act.” (emphasis added)

Hold up sparkles. So the Court recognizes the fact that platforms cannot be held liable (in these instances anyway) for third-party content, no matter how ugly that content might be, but yet wants to force (punish in my opinion) a platform by forcing them to spend big money on development to create all these content reporting mechanisms, and set transparency policies, for content that they actually have no legal requirement to remove? How does this law make sense in the first place? What is the point (besides trying to trap them into having a policy that if they don’t follow could give rise to an action for unfair or deceptive advertising)? This doesn’t encourage moderation. In fact, I’d argue that it does the opposite and encourages a website to say “we don’t do anything about speech that someone claims to be harmful because we don’t want liability for failing to do so if we miss something.” In my mind, this is a punishment, based upon third-party content. You don’t need a “reporting mechanism” for content that people aren’t likely to find offensive (like cute cat videos). To this end, I can see why Plaintiffs raised a Section 230 preemption argument … because if you drill it down, the law is still trying to force websites to take an action to deal with undesirable third-party content (and then punish them if they don’t follow whatever their policy is). In my view, it’s an attempt to do an end run around Section 230. The root issue is still undesirable third-party content. Consequently, I’m not sure I agree with the Court’s position here. I don’t think the court drilled down enough to the root of the issue.

Either way, the Court did, as explained in the beginning, grant Plaintiff’s Motion for Preliminary Injunction (based upon the First Amendment arguments) which, at current, prohibits New York from trying to enforce the law.

Citation: Volokh v. James, Case No. 22-cv-10195 (ALC) (S.D.N.Y., Feb. 14, 2023)

DISCLOSURE: This is not mean to be legal advice nor should it be relied upon as such.

Don’t Let Scammers During COVID-19 Fool You!

If COVID-19 wasn’t stressful enough, now you have to watch out for scammers trying to take advantage of you. Below are a few tips:

  • Watch out for any links that get texted to your phone that promise to track coronavirus (through an app or otherwise). This might be malware designed to spy on you or get other information such as logins and passwords.
  • Watch our for links in random emails talking about the coronavirus. Phishing attempts are running rampant right now. If you aren’t sure about a link in an email you get, don’t click on it. If you aren’t sure about an email that’s in your inbox, simply call the company to ensure it’s a legitimate email and safe to open. Better to make a phone call than be sorry.
  • Understand that there is a flood of disinformation/misinformation about the virus, including remedies, cures, etc. This is especially true among the naturopath/DIY groups. If it is not coming from a reputable source (local hospital, your doctor’s office, the CDC, WHO, etc.) please don’t share it. If you do share information, cite the source that you obtained the information from so others can determine reliability of the information. Remember, anyone can buy a domain and anyone can make a meme.
  • If you receive a call from someone claiming to be from a charity, asking for personal information of financial information, hang up. If you want to give to a charity, go directly to their website. Also, only go to known charities. Just because a website looks like a “charity” doesn’t mean it is. Again, anyone can buy a domain and make a website.
  • If random strangers are showing up at your house, suggesting they are there to do coronavirus testing, etc., do not let them in your house! Ask for credentials/information and then call the organization that they say they are with to confirm they are who they say they are. Remember, anyone can lift a picture or information off of a website and make a fake badge, etc.

Some related reading:

https://arstechnica.com/information-technology/2020/03/the-internet-is-drowning-in-covid-19-related-malware-and-phishing-scams/

https://www.forbes.com/sites/thomasbrewster/2020/03/18/coronavirus-scam-alert-covid-19-map-malware-can-spy-on-you-through-your-android-microphone-and-camera/

https://www.usatoday.com/story/opinion/2020/03/17/fda-chief-stop-using-unapproved-products-claiming-prevent-coronavirus-column/5041971002/

https://www.military.com/daily-news/2020/03/16/army-white-house-issue-warnings-about-coronavirus-hoaxes-and-scams.html

Lexington PD advises of COVID-19 related phone scam

Disclaimer: This is for general information purposes only and none of this is meant to be legal advice and should not be relied upon as legal advice.

“Internet Law” explained

For some reason, every time one says “lawyer” people tend to think of criminal law, family law or personal injury law.  Perhaps because those are very common.  Most people even understand the concept of a corporate or business lawyer, someone who handles trust and estates, or even one that handles intellectual property.  However, when we say “Internet Law” many people get the most confused look on their face and say: “What the heck is that?” If that is you, you’re in good company.  And, to be fair, the Internet really hasn’t been around all that long.

If you were to read the “IT law” page on Wikipedia you’d see a section related to “Internet Law” but even that page falls a little short on a solid explanation – mostly because the law that surrounds the Internet is incredibly vast and is always evolving.

When we refer to “Internet Law” we are really talking about how varying legal principles and surrounding legislation influence and govern the internet, and it’s use.  For example, “Internet Law” can incorporate many different areas of law such as privacy law, contract law and intellectual property law…all which were developed before the internet was even a thing.  You also have to think how the Internet is global and how laws and application of those laws can vary by jurisdiction.

Internet Law can include the following:

  • Laws relating to website design
  • Laws relating to online speech and censorship of the same
  • Laws relating to how trademarks are used online
  • Laws relating to what rights a copyright holder may have when their images or other content is placed and used online
  • Laws relating to Internet Service Providers and what liabilities they may have based upon data they process or store or what their users do on their platforms
  • Laws relating to resolving conflicts over domain names
  • Laws relating to advertisements on websites, through apps, and through email
  • Laws relating to how goods and services are sold online

As you can see just from the few examples listed above, a lot goes into “Internet Law” and many Internet Law attorneys will pick only a few of these areas to focus on because it can be a challenge just to keep up.  Indeed, unlike other areas of law, “Internet Law” is not static and is always evolving.

Do you think you have an Internet Law related question? If you are in the state of Arizona and are looking for that solid “friend in the lawyering business” consider Beebe Law, PLLC!  We truly enjoy helping our  business and individual clients and strive to meet and exceed their goals!  Contact us today.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.

 

 

 

 

Data Privacy: Do most people even deserve it?

Repeat after me: Everything connected online is hackable.  Nothing online is really ever totally private. Most everything about my online activity is likely being aggregated and sold.  This is especially true if the website is free for me to use. 

Okay, before we get going, realize that this article is not discussing things that we would like to think is relatively safe and secure…like banking and health records.  Even then, please repeat the statements above because even for those situations it still holds true.  What I’m going to talk about is the more run of the mill websites and platforms that everyone uses.

The truth of the matter is, most people never read a website’s terms of service or privacy policy and readily click the “I agree” or “I accept” button without knowing if they have just agreed to give away their first born or shave their cat.  Or, to be more realistic, that a free to use website which you don’t have to spend a penny to use is likely to track your behavior so they can render you ads of products and services that you might be interested in and/or sell aggregated data and/or your email address to marketers or other businesses that might be interested in you as a customer or to learn more about consumer habits in general.  Hello people…NOTHING IS FREE!  Indeed, most humans are lazy as sh*t when it comes to all of that reading and so forth because really, who in the hell wants to read all that?  Hey, I’m guilty of it myself,  although since I write terms of service and privacy policies as a way to make a living sometimes I will read them for pure entertainment.  Don’t judge me…I’m a nerd like that.

We are quick to use, click or sign up on a website without knowing what it is that we are actually agreeing to or signing up for…because we want entertainment and/or convenience…and we want it NOW.  Talk about an instant gratification society right? Think about the following situations as an example: Go to the grocery store and buy ingredients then take another 35-40 minutes to make dinner or simply use an app to order pizza? Send someone a handwritten letter through the mail (snail mail) or shoot them an email? Sit down and write checks or schedule everything through bill-pay? Pick up a landline phone (they do still exist) and call someone or send them a text from your mobile device?  Go to the local box office and purchase tickets to your favorite concert or buy them online? Stand in line at the theater for tickets or pre-pay on an app ahead of time and walk right in using a scan code through that app? Remember and type in your password all the time or ask your computer or use your thumb print to remember it all?  Take pictures with a camera that has film, get it developed and send those images to family and friends or take pictures with your phone and instantly upload them to a social media platform like Facebook to share with those same people, for free? By now you should be getting my point…and that is that we want convenience, and technology has been great at providing that, but for that convenience we often forget the price that is associated with it, including a loss of data privacy and security.

Low and behold, and not surprisingly (to me anyway), something like the Facebook – Cambridge Analytica situation happens and Every. Damn. Person. Loses. Their. Mind!  Why? Well, because mainstream media makes it into a bigger story than it is…and suddenly everyone is “conveniently” all concerned about their “data privacy.”  So let me get this straight: You sign up for a FREE TO USE platform, literally spend most of your free time on said platform pretty much posting everything about yourself including who your relatives are, what you like and don’t like, the last meal you ate, your dirty laundry with a significant other, spend time trolling and getting into disputes on bullsh*t political post (that are often public posts where anyone can see them), check in at every place you possibly go, upload pictures of yourself and your family…all of this willingly (no one is holding a gun to your head) and you are surprised that they sell or otherwise use that data?  How do you think they are able to offer you all these cool options and services exactly? How do you think they are able to keep their platform up and running and FREE for you to use?  At what point does one have to accept responsibility for the repercussions from using a website, signing up or clicking that “I agree” button?  Damn near ever website has a terms of service and privacy policy (if they don’t steer clear of them or send them my way for some help) and you SHOULD be reading it and understand it…or at least don’t b*tch when you end up getting advertisements as per the terms of service and privacy policy (that you didn’t bother to read)…or any other possible option that could be out there where someone might use your information for – including the possibility that it will be used for nefarious purposes.

I’m not saying that general websites/platforms that house such content shouldn’t have reasonable security measures in place and that terms of service and privacy policies shouldn’t be clear (though its getting harder and harder to write for the least common denominator).  But again, nothing is 100% secure – there will always be someone that will find away to hack a system if they really want to and it’s really your fault if you fail to read and understand a website or platforms terms of service and privacy policy before you use it or sign up for something.  Why should people scream and cry for the “head” of a platform or website when people freely give their data away?  That’s like blaming the car dealership for theft when you take your fancy new car to a ghetto ass neighborhood, known for high crime and car theft, leave it parked on a dark street, unlocked and with the keys in it.  “But they should have watned me it would get stolen!” Wait! What?Okay, maybe that’s a little too far of an exaggeration but seriously, the internet is a blessing and a curse.  If you don’t know of the potential dangers, and you don’t take the time to learn them, perhaps you shouldn’t be on it?  Remember, entertainment and convenience is the reward for our sacrifice of data privacy and security.

You know who has a heightened level of privacy, doesn’t have social media accounts hacked, data isn’t mined from online habits and doesn’t get spammed to death?  My dad.  Why? He doesn’t get on computers let alone get online and he doesn’t even own a smart phone.  True story.  The dude still has checks, writes hand written notes, and hunts for his meat and gardens for his vegetables. Can you say “off the grid”?  Want heightened data privacy?  Be like dad.

Repeat after me: Everything connected online is hackable.  Nothing online is really ever totally private. Most everything about my online activity is likely being aggregated and sold and sold.  This is especially true if the website is free for me to use.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction. 

 

 

10 Online Safety Hacks You Can Implement Today

Every day you read about major companies, or even law firms, getting hacked.  Talk about some frustrating stuff! It’s even worse when it actually happens to you.  Of course, with the increase of technological convenience comes greater cyber security risk.  One of my personal favorite cyber security gurus and “Shark Tank” star Robert Herjavec recently provided insight for an article that outlined 10 safety hacks that are easy to implement if you aren’t already doing them.  What are those 10 safety hacks?  Continue reading…

Some of these seem pretty intuitive.  Others perhaps not so much but are a good idea.

  1. Enable multi-factor authentication (MFA) for all of your accounts.
  2. Cover internal laptop cameras.
  3. Don’t do any shopping or banking on public Wi-Fi networks.
  4. Ensure that websites are SSL secure (https instead of http) before making financial transactions online.
  5. Delete old, unused software applications and apps from your devices.
  6. Update your anti-virus software as soon as updates become available.
  7. Refresh your passwords every 30 days for all accounts and use unique passwords for each account.
  8. Update computer/mobile software regularly.
  9. Don’t click on unknown links or open unknown attachments.
  10. Change the manufacturer’s default passwords on all of your software.

One of my favorites is the “cover internal laptop cameras.”  I personally used to get made fun of because I would place a sticky note over the top of my camera on my computer.  I suppose it didn’t help that it was bright green (or hot pink) depending on what color sticky note I had handy so it drew attention until I was given a better one (a plastic slider made specifically for this purpose) at a networking event from Cox Business. Now it doesn’t seem so silly after all.

Another one that I know is important, but probably more difficult to do, is to “refresh your passwords every 30 days for all accounts and use unique passwords for each account.”  Holy moly!  Think of how many accounts have passwords these days?  Literally every different system/app/website that you use requires a password! One LinkedIn user listed as a “Cyber Security Specialist” for a software company offered the solution of a program like LastPass.  Apparently, according to this particular individual anyway, LastPass saves all of your passwords in a securely encrypted container on their servers and have many other built in safety features in the event of stolen or hacked data.  This way all you have to know is one password and LastPass will do the rest.  While surely there are other similar solutions out there, if you are interested, you can read more about LastPass on their How It Works page. Sounds pretty cool, right!?! It might help you break out of that password hell.

A little common sense plus adding in these 10 security hacks can go a long way! Do you have any security hacks to share? Have a favorite password protector that you use? Let us know in the comments!

If you are in the state of Arizona and are looking for that solid “friend in the lawyering business” consider Beebe Law, PLLC!  We truly enjoy helping our  business clients meet and exceed their goals!  Contact us today.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.  

Schools and Sunscreen to License Plate Covers: 10 new Arizona laws that may impact you – effective this week.

Often times, when laws are passed, they are done without most people noticing.  That’s because small changes to state statutes aren’t all that “news worthy” and it seems that the only people that care are those that wrote them.  However, starting Wednesday, August 9th, 2017, there are 10 laws that Arizonans might actually find relevant, or at least interesting:

  1. Sunscreen in School: Remember the frustration with trying to get your kid to be able to use sunscreen at school, camp or daycare without a prescription?  Stress no more!  HB 2134 fixed that by allowing school aged kids to have and use sunscreen without a note or prescription!
  2. Schools and Inhalers: I can recall growing up with asthma and recess could be troublesome without an inhaler.  Fortunately, that probably won’t be an issue anymore. HB 2208 grants trained school personnel the authority to administer a rescue inhaler to a student (or adult) provided that such student or adult is showing signs of respiratory distress during school or a school sponsored event.  It also allows schools to apply for grants and accept donations to buy inhalers and spacers.
  3. Hot Cars are No Place for Pets and Kids: We’ve seen more than our share of news stories about kids and pets being left in hot cars and dying as a result.  Passers by have long been concerned about civil liability for breaking into locked and unattended vehicles in order to rescue the pets or kids. After all, no good deed goes unpunished, right? Well, worry no more! HB2494 remedied that by protecting persons who enters a locked, unattended, vehicle in connection with the rescue of a child or pet if that person believes that the kid or pet is in “imminent danger of physical injury or death.”  The caveat is that the person MUST call the police or animal control first and stay with that animal or child under they police or animal control arrive.
  4. Background Checks for Private Gun Sales: There has been a lot of confusion surrounding whether or not one had to do a background check on someone when there was a private sale or gift of a gun. Confusion be gone. SB 1122 has made it clear that the state, county and city governments cannot require background checks to be done on private gun sales, gift, donations or other transfer.
  5. Arizonans with Disabilities Act: Businesses know that in order to operate they often need to take into consideration patrons/customers that have disabilities. There has been recent talk about this even applying to a business’s website. Nevertheless, it appears that to help out businesses, SB 1406 amends the Arizonans with Disabilities Act to give a business up to 90 days in order to cure violations for structural access before a lawsuit can be filed against them, and websites have also been exempt from from the state accessibility requirements.  Of course, for the website business owners, this doesn’t mean that a case won’t be brought against you in a different state that doesn’t have the same rules (people are crazy litigious like that) but it’s good to know that you’re seemingly safe, for now, with the laws of this state.
  6. Crummy Moving Companies Beware: Nothing says “crummy moving company” like one that will get all of your belongings loaded up and to your (in-state) destination but refuses to unload your stuff if you have a disagreement over the payment – like added surprise charges that you weren’t anticipating. HB 2145 addresses that problem by making it illegal for a moving company to fail to unload your belongings over a disagreement over the bill.  Moving companies have to provide a written contract and disclose all fees.  No more surprises = no more disagreements (hopefully).
  7. End of Life Decisions are Difficult: At the end of one’s life – decisions that are being made take a toll on all of those involved – doctors and nurses included. SB 1439 protects doctors, nurses and entire medical facilities from discrimination when they refuse to participate in or otherwise provide any service or item that would result in the death of an individual.
  8.  License-Plate Covers: For all those who think they are being slick with the fancy license plate covers, electronic devices or film that “hides” your license plates from cameras, etc. – you might want to get rid of them.  SB 1073 makes it illegal to cover your license plate in a manner that obscures the license plate from any angle.
  9. Serving Age of Alcohol Decreased: HB 2047 reduces the age in which a person can serve alcohol.  Under the old law one had to be 19 years old before they could serve alcohol.  Under the new law a person only has to be the age of 18.
  10. Pharmacists and Emergency Prescriptions: It can be scary to run out of necessary medication and not be able to get a refill timely.  SB 1269 now allows pharmacists to issue a one-time emergency refill of a non-controlled medication used to treat an ongoing medical condition in particular circumstances including when the pharmacy has had prior record of the patient such patient has a history of being prescribed such medication.

If you are in the state of Arizona and are looking for that solid “friend in the lawyering business” consider Beebe Law, PLLC!  We truly enjoy helping our  business clients meet and exceed their goals!  Contact us today.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.  

Five Benefits to Keeping Your Business Lawyer in the Loop

Let’s face it, the word “lawyer” for many is akin to a four letter expletive that people are offended by. Typically because it reminds people of getting sued and/or having to shell out, often unexpectedly, loads of cash that they rather have spent elsewhere…like on a vacation.  Similarly, like in all professions, not all lawyers are created equal, and not all lawyers really have their client’s financial interests at heart – after all, being a lawyer and having a law firm is a business. I personally pride myself on NOT taking advantage of my clients…giving them direction on how they can do things themselves and helping only where they REALLY need/want it…but after 18+ years in the legal field, I know that not all lawyers share my same client-friendly mindset. It is no wonder that people cringe at the thought of having to use a lawyer.

Lawyers don’t have to be a thorn in your side through.  In fact, a good lawyer can be a business’s greatest adviser and advocate – keeping in mind that a job of a lawyer is to tell you what you NEED to hear which can sometimes be very different than what you WANT to hear. All businesses should have a lawyer or two that they keep in regular contact with and it should be part of your regular business operating budget.

Before you go thinking I’m crazy, here are a few reasons that keeping your lawyer updated on the goings on of your business is advantageous:

  1. Lead Generation: Your lawyer can often be your biggest cheerleader (and lead generator) for future customers. Chances are your lawyer is tapped into many different networks.  You never know when someone they know will need your business’s products or services and a solid referral from your lawyer could be future revenue in your pocket.
  2. Idea Generator: An attorney that understands you, your business, and your goals can be an invaluable asset when it comes to creative thinking.  Brainstorming on new ideas with your lawyer may prove to be helpful in that they may be able to think of concepts outside the box for your business that you may not have already thought about.  What if that lawyer helps you generate the next million dollar idea?
  3. Cost Cutting: One thing that many lawyers are good at is organizing and streamlining processes – it’s part of the way we think.  What if your lawyer was able to give you ideas on how to streamline an existing process that will considerably help cut costs moving forward?  If a few hundred dollars for your lawyer’s time on the telephone could save you thousands of dollars in the next year, wouldn’t you do it?  Sure you would.  You’d be a fool not to.
  4.  Risk Mitigation: When you brainstorm with your lawyer on a new business concept, they can often help you plan your road-map to reach your goals and help you navigate around pitfalls that you might not even think about.  For example, when clients come to me talking about setting up a new business I always ask them the business name and ask if they have considered any reputation issues with that new business name.  The same goes for contracting issues, employee issues, etc. To that end as well, there is a LOT of bad information being circulated around on the internet. Indeed it is wise to conduct your own research but don’t you think it prudent to have your research double-checked by someone who knows where to actually find the correct information when it comes to the law? As Dr. Emily So once said, “better information means better ideas, means better protection.”
  5. Cost Effective: It is a lot cheaper to keep your lawyer up to speed on your business as it grows, even if through a short monthly 15 minute call, than it is to try and ramp your attorney up (trying to teach them everything about your business, including policy changes and the like in a short amount of time) when you suddenly need advice in order to be reactive to a situation – like when you are named as a defendant in a lawsuit.  When you are named as a defendant in a lawsuit, you typically only have 20 days (varies by court and jurisdiction) from the date that you are served with a complaint in order to determine what your defenses are and what sort of a response you will need to file.  That process becomes a whole lot easier if your attorney already knows about you, your business, it’s policies and procedures, etc.  It is also easier to to budget in a few hundred dollars a month to keep your attorney up to date then to get smacked with a request for a $20,000.00 retainer, most of that potentially being eaten up just “learning” about your business, and then having subsequent large litigation bills.

As you can see, there are many reasons to regularly communicate with your attorney and hopefully you would find it more advantageous and beneficial than paying your monthly insurance bill. As Benjamin Franklin once said, “an ounce of prevention is worth a pound of cure!”

If you are in the state of Arizona and are looking for that solid “friend in the lawyering business” consider Beebe Law, PLLC!  We truly enjoy helping our  business clients meet and exceed their goals!  Contact us today.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.  

 

ADA Compliance and Websites: Yes, it’s really a thing.

I’ve said it before…it seems like everyone today has a website.  Whether you are a stay at home mom blogger, operate an e-commerce boutique shop, a local mechanic shop with a basic website or a full blown tech company – chances are you are no stranger to the internet and websites. Websites are how people find and interact with you or your company. Depending on what your website is designed for, you may have more risks to consider.  For example, as I recently discussed, if your website hosts third-party content, there are risks associated with that kind of a website.  Similarly, if your website collects email addresses so that you can later market to them, that presents an email marketing risk. This article is going to briefly discuss a new potential risk for website operators – that is compliance with the Americans with Disabilities Act of 1990 (ADA).

You might be thinking: “How could a website become an issue with the ADA?”  That was my initial reaction too until I considered people who are blind or have a hearing impairment.  It’s easy to take for granted senses that we are used to having.  Think of all the “closed captioned (cc) for the hearing impaired” text that we have heard/seen on the television in the past.  Well, how does that work for those videos that you are making and posting to your website?  How do people navigate your website if they can’t see? Until a recent conference I had never even thought about how a visually impaired person accesses the internet.  I have since discovered that the visually impaired often access the internet through a special screen reader.  JAWS seems to be the most popular and I found a few interesting YouTube videos that give a demonstration of the JAWS program from different perspectives.  If you are curious, like I was and want a unique perspective that may help you with your website accessibility, you can see two of the links I found HERE and HERE.  The second video is from a student’s perspective which has a lot of good insight – including difficulties with .pdf documents, etc.

The above examples coupled with the legal actions that have been taken against websites in relation to an ADA claim, and the fact that I am starting to see solicitations from Continuing Learning Education companies teaching attorneys how to initiate actions, sends a solid message that this is something people/businesses need to be thinking about as they move forward with their existing websites and/or build out  new websites.

THINGS TO KNOW AND UNDERSTAND:

  • The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity for persons with disabilities in employments, State and local government services, places of public accommodations, commercial facilities, and transportation.
  • These laws can be enforced by the Department of Justice (DOJ) through private lawsuits and indeed there are cases where the DOJ has specifically stated in rulings that websites should be designed so that they are accessible to those who have physical disabilities including vision and hearing.
  • The DOJ has already required some websites to modify their sites to comply with the ADA guidelines – see the Web Content Accessibility Guidelines (WCAG) 2.0.
  • There is no set required standards YET but it’s expected soon and they may require compliance within 12 months from the date of publication of the new standards to the public register.  If you have a big website, and perhaps a lot of changes that will need to be made, that isn’t a lot of time.

WHAT IS BEING LOOKED AT FOR COMPLIANCE?

WebAIM.org appears to be a pretty decent resource for information.  They have a pretty comprehensive checklist that may assist you and your website developing team out, however, below is a few points for consideration:

Information and user interface components must be presentable to users in ways they can perceive.

  • Guideline 1.1: Provide text alternatives for any non-text content so that it can be changed into other forms people need online – think of large print, speech, symbols or simpler language.
  • Guideline 1.2: Provide captions and alternatives for multimedia.
  • Guideline 1.3: Create content that can be presented in different ways (for example a more simplistic layout) without losing information or structure.
  • Guideline 1.4: Make it easier for users to see and hear content including separating foreground from background.

User interface components and navigation must be operable.

  • Guideline 2.1: Make all functionality available from a keyboard.
  • Guideline 2.2: Provide users enough time to read and use content.
  • Guideline 2.3: Do not design content in a way that is known to cause seizures (like flashing content)
  • Guideline 2.4: Provide ways to help users navigate, find content, and determine where they are.

Information and the operation of user interface must be understandable.

  • Guideline 3.1: Make text content readable and understandable.
  • Guideline 3.2: Make web pages appear and operate in predictable ways.
  • Guideline 3.3: Help users avoid and correct mistakes.

Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

  • Guideline 4.1: Maximize compatibility with current and future user agents, including assistive technologies.

WHAT IF MY WEBSITE ISN’T COMPLIANT?   

For websites that aren’t compliant the following are some things you should consider:

  • Have a 24/7 telephone number serviced by a live customer service agent who can provide access to the information on the website – the phone number must be identified on the website and be accessible using a screen reader.
  • Consider starting to make adjustments to your website to help ensure you are compliant.

NEED HELP ENSURING COMPLIANCE?

It is always a good idea to get a formal legal opinion on these kinds of matters if in doubt. Being proactive is a far better position to be in than being reactive and in a time crunch and money might be tight. If you are in the state of Arizona, and need help with suggestions on how to help make your website ADA compliant or would like to discuss this topic generally so that you have a better understanding of how this issue might impact your business, Beebe Law, PLLC can help!  Contact us today.

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.  

 

 

Texas Court Paving the Highway for Abuse of Anonymous Authors’ Rights One Pre-Litigation Discovery Order at a Time: Glassdoor v. Andra Group

The United States has long held close to its heart the right for authors to speak anonymously.  However, protecting an anonymous author is getting more and more difficult these days.  The March 24, 2017 ruling by the Appellate Court for the Fifth District of Texas in Glassdoor, Inc., et al. v. Andra Group, LP certainly didn’t help either.

In my practice I see volumes of subpoenas sent to websites holding third-party anonymous content requesting the anonymous author’s identifying information.   Most of the time Plaintiffs file a John or Jane Doe defamation related litigation, which preserves the statute of limitations, and then they conduct limited discovery in order to ascertain who the proper defendants are and move forward from that point.  Typically, most states have some sort of notice requirement to the anonymous author that would provide them the opportunity to appear and defend their right to remain anonymous.  In the state of Arizona we have the controlling case of Mobilisa v. Doe, 217 Ariz. 103, 114-15, 170 P.3d 712, 723-24 (App. 2007).  It’s common for websites to raise objections on behalf of an anonymous author when the appropriate basic standards have not been met and, as I recently discussed in another article regarding Glassdoor, courts are ruling that websites like Glassdoor have the standing for the same.  This process, including giving author notice in a reasonable way, has always seemed fair to me.

Unfortunately, there seems to be a loophole that many Plaintiffs are taking advantage of, and it can be problematic for anonymous authors and websites alike.  I think that pre-litigation discovery tools (Illinois Rule 224, Texas Rule 202, etc.) are being abused in cases dealing with anonymous authors.   While I firmly believe that purposeful defamers and harassers should have the book thrown at them (i.e., fines, community service and/or educational requirements), often times the burdens on the plaintiff are not that high, it may not require notice to the author, and once an anonymous author’s information is revealed you can’t un-ring that bell.  I believe that pre-litigation discovery tools need either a very high threshold, have a notice requirements like that of Mobilisa or, alternatively, be barred in cases where a party is utilizing it to seek anonymous author information.

In this case Andra filed a Rule 202 petition against Glassdoor seeking to discover the anonymous reviewers’ identities relating to some ten (10) allegedly defamatory postings made about it.  Glassdoor, along with two (2) of the anonymous authors, filed an anti-SLAPP dismissal motion.  The trial court denied the motion and granted in part the Rule 202 petition which basically allowed Plaintiff to take the deposition of Glassdoor (even though claims against Glassdoor were not anticipated) regarding two (2) of the anonymous postings, not written by Glassdoor nor either Doe 1 or Doe 2, and was going to limit the deposition to five specific statements within those reviews.  Glassdoor and the anonymous authors understandably appealed the trial court’s ruling.

The Appellate court then skipped over the whole concept of anonymous free speech when it justified the trial court’s order by stating that “[k]nowing the reviews’ contents alone did not tell Andra [plaintiff] whether it had viable claims against the anonymous reviewers” and that “Andra also needed to know not only the reviewers’ relationships with Andra to evaluate potential defensive issues such as substantial truth.”  See Memorandum, p. 7.  Yeah, you read that right.  The balancing test on pages 8-10 are equally problematic and even through the trial court limited the deposition of Glassdoor to a handful of statements the author(s) of the selected statements still didn’t necessarily have notice nor necessarily the opportunity to appear and defend.  Even more troubling is the statement by the Court “[b]ut Rule 202 does not require a petitioner investigating a potential claim to show a probable right in relief on the merits.”  See Id, pg. 12.  Say what?  So a Rule 202 petition can be a BS fishing expedition, not give notice to an author of the BS fishing expedition, require a website to extend time and resources to sit for a BS fishing expedition and/or raise all defenses that may otherwise lie with the knowledge of an author, and that is all okay?  Who made up this batch of Koolaid?  How can the Court not see how this is paving the highway for abuse by plaintiffs?

You can review the entire Memorandum Opinion here: 

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Until next time friends…

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.

 

 

 

Why Google De-Indexing May NOT be an Effective Reputation Management Solution.

What reputation management companies should know, defamation lawyers probably already know, but clients either aren’t being warned about or the clients are willing to try it anyway…

So your client comes in and complains that someone defamed them on the internet.  You put on your Super Lawyer cape and rush in to save the day.  No problem, you’ll walk through the litigation, get a court order that tells Google to remove, block or otherwise de-index the content from their search engine and, viola!  Problem solved, right?  WRONG.

While I sort of eluded to these issues in my blog article troubles with defamatory online reviews and content scrapers, just because search engines like Google will agree to de-index (which arguably, at least in the United States, they are under no obligation to do thanks to Section 230 of the Communications Decency Act) doesn’t mean that the content goes away.  Indeed, it remains alive in many ways:

  1. The complaint that you filed, which contained the alleged defamatory language and or copies of the alleged defamatory postings is STILL part of the public court record and, in theory, always will be – most of which is accessible online;
  2. The website that hosts the alleged defamatory content may refuse (rightfully under the current US laws) to remove the content regardless of whether or not it is found to be defamatory;
  3. Google might “de-index” but they pretty much give people a road map on where to find the information via the Lumen Database and provide, where applicable, the supporting documents like a court order which, if people are smart and interested, they can find more information about the litigation through court records; and
  4. Under most privilege laws, one could write a story about the court case, even repeating verbatim the defamatory language right out of the court record, without penalty.

Indeed, if you search out a particular name in Google, and you see, at the bottom of the search results a statement about the matter having been removed from the search engine links, chances are, someone had information removed for some reason.  Typically a link to the Lumen Database is provided by Google and parties can click on that link to learn more about why the information was removed and what links were subject to being removed from the search results.

Depending on the situation, this “de-indexing” may not even last that long.  All a website has to do, if they were so inclined, is to update the URL and that would render the original URL de-index essentially useless.  The party who submit the information would then have to go back and try again by either getting another court order or resubmitting what they have to Google again – but then it could become a game of whack-a-mole and for what? The information is STILL available anyway.

I completely understand wanting to find a solution for relief for those that have genuinely been harmed online but I think there needs to be a shift from trying to bury and cover things up to providing A LOT more education regarding these issues (why people should be leery of what they read online, ways to not get themselves into these problems in the first place, constructive ways of handling issues) and perhaps, as I said recently, come up with harsher punishment for internet defamers.

Until next time friends…

All information contained in this blog (www.beebelawpllc.blog.com) is meant to be for general informational purposes only and should not be misconstrued as legal advice or relied upon.  All legal questions should be directed to a licensed attorney in your jurisdiction.

 

Fighting Fair on the Internet – Part 10 | That Would be Harsher Punishment for Internet Defamers Stan…

For many reasons the movie Ms. Congeniality with Sandra Bullock has been a long time favorite of mine.   Especially when she answered the question “What is one of the most important thing our society needs?” with “That would be harsher punishment for parole violators Stan…and world peace!”  I’m pretty sure since that movie first came out in 2000 I have been remixing that one-liner to fit my varying smarty pants comeback needs.  In fact, in muddling to myself just this morning after reviewing some dyspeptic online commentary I determined that I would answer the question “That would be harsher punishment for internet defamers Stan…and world peace!”  It’s true…internet defamers and harassers really do suck.

In my line of work, and in my every day life, I see people being nasty to one another online – and sometimes people really cross the line and forget that words do hurt.  Sometimes I wonder what happened to the good old fashioned “take it out behind the barn and duke it out…looser buys the other guy a drink” form of justice.  Back in the day (and I really hate saying that because I am not THAT old) if anyone ran their mouth in person like they do today online – man, they’d get a beat down and, quite honestly, they would have probably deserved it.  To make matters worse, you get the morons that jump on the keyboard warrior band wagon without having the first clue about what is REALLY going on and they either share the crap out of the false stuff or otherwise join in on the bashing.  When is enough, enough?  What the hell happened to the human connection and manners?  So much of society needs a good metaphorical kick in the teeth.  The First Amendment doesn’t shelter you from false and defamatory statements nor should it be abused as a license to be a jerk-face.  Unfortunately, unlike the “old days,”  it no longer hurts to be stupid and run your mouth.

Indeed I am a Section 230 Communications Decency Act (“CDA”) supporter, because I don’t think that websites should be held liable for the stupid crap that other people do; after all, that mentality is akin to an over weight person blaming the spoon manufacturer for making a spoon that they can use to eat and get fat with.  “…but, but, the spoon made me fat!”  And to those who just read that and got all defensive – clearly my reference isn’t to those who have medical issues or things outside of their control.  I’m talking about the person who is heavy because of purposeful overeating, failing to do exercises, etc.  Sometimes life happens.  We get busy and fail to take care of ourselves as we should but we can’t blame the spoon manufacturer for it.  The spoon didn’t make us fat.  We have no one to blame but ourselves.  This is absolutely no different and trying to hold websites liable for the stupidity of third-parties is asinine to me.  Yes, yes, I am well aware that the CDA protects websites from liability from third-party content, however, it doesn’t seem to stop people and attorneys from filing frivolous lawsuits…but I digress here.  That is another story for another day.  However, I do think that there should be some serious punishment for all these people who purposefully go out of their way to post false and defamatory information about others…the same goes for harassers.  Perhaps if these people got hit harder in the pocket book or were forced into doing community service – like helping with anti-bullying and harassment initiatives, maybe THEN it would slow down. There just needs to be more education and more deterrents.  It’s far too easy to sit behind the keyboard and be mean.  MEAN. PEOPLE. SUCK.

Until next time friends…